This Privacy Policy outlines how the Solid Warranture financial platform collects, uses, and safeguards personal data from visitors and registered users. We prioritise privacy by collecting only necessary data, securing it diligently, and maintaining transparency about our practices.

1. Data Controller Information

The operator of the Solid Warranture platform is responsible for handling your personal data. For inquiries about your privacy rights, please contact our support team via the website footer or email . You may also file a complaint with your local data protection authority if necessary.

2. Types of Data Collected

By registering, completing forms, or using our services, you consent to the collection and processing of certain personal details, including:

identity details — given and family names;
contact information — email address and phone number;
account settings — watchlists, alert options, notifications, referral status;
technical information — IP address, browser type, device identifiers, referral sources, cookies, and platform usage data.

3. Purposes for Processing Data

We handle your personal information mainly to:

creating and managing your Solid Warranture account and delivering the services you request;
sending updates about products, security notices, newsletters, and marketing communications with your permission;
safeguarding the platform from fraud, misuse, or unauthorised access, and complying with legal duties.

4. Duration of Data Retention

We retain personal data only as long as necessary to meet these aims or legal requirements. Account details are kept active while your account is in use and shortly thereafter for reactivation or compliance purposes. Afterwards, data is removed or permanently anonymised.

5. Data Sharing with Third Parties

Personal information is shared exclusively with trusted partners such as hosting providers, analytics tools, email services, customer support, and fraud detection agencies, all under strict agreements to ensure our platform operates effectively. We may also disclose data to authorities when legally obligated. We do not sell or transfer personal data to marketing firms.

6. Your Data Rights

If you live in Australia, you have particular rights regarding your personal information, which include:

the right to access, update, or erase your personal information;
the right to limit or oppose specific data processing activities;
the right to data portability and to withdraw consent at any time for consent-based processing.

To exercise your data rights, please contact us at using the email linked to your account. Identity verification may be required before we process your request.

7. Cookies and Related Technologies

Our website uses cookies and similar technologies to support essential functions (like session management and security), collect usage data, and enhance your experience. You can adjust cookie settings anytime in your browser, although disabling essential cookies could limit access to some features.

8. Policy Amendments

This policy may be revised periodically to reflect improvements, technology updates, or changes in law. The current version will always be accessible here with its effective date. Significant updates may be communicated to registered users via email or platform notifications.

Your Personal Data Protection Notice